In September 2004, the Insurance Brokers and Agents of the West (IBA West), a CA-ICP partner, conducted an in-depth survey of over 2,500 of California’s insurance employers to measure their workforce needs.

The results highlight both the extreme difficulty employers currently experience hiring qualified entry-level workers and the strong demand for training to increase the supply of qualified job candidates. The CA-ICP survey of insurance industry employers found that:

• 93% currently find it difficult or very difficult to find qualified entry-level employees;

• 97% said that having access to pre-qualified, entry-level candidates with insurance industry training and work experience would be valuable to them and the industry as a whole;

• 99% responded favorably to the proposed curriculum, agreeing that it would be valuable for their companies as well as for the industry as a whole;

• 57% spend over $5,100 annually and several respondents spend over $250,000 to find entry level workers.